Hendo Haven

Because we are a large rental that aims to provide a luxury experience and amenities, all guests are required to sign a rental and liability agreement and agree to a $500 security hold to complete their reservation. A link will be sent to guests after booking for easy online completion.

Security hold: We don’t take a security deposit. The credit card company places a hold one day prior to check-in, but there is no charge. This is similar to checking into a hotel. Seven days after check-out, the credit card hold is released unless there are excessive damages or cleaning fees. Accessing the credit card hold is very uncommon and all guests are contacted in the event of missing items, excessive damages or cleaning.

We recognize your furry friend is an important part of your family, and we want to allow them to join you on your trip. Before booking, please ask yourself:
1) Is my pet house-trained/well-behaved?
2) Are they >1 year old?
3) Are they generally quiet without loud barking that could be disruptive to neighbors?
4) Will they be ok staying in a crate or closed in a bathroom while you are away? There is a fenced in yard but athletic animals may escape after an interesting animal.

If you can answer yes to all of these questions, please bring them along! We are happy to provide food/water bowls and one medium-large crate. There is a one-time non-refundable pet fee of $75 pet fee (max 2 pets). The security hold may include pet damages in unforeseen circumstances.